Shipping & Pick up policy
Yes! Simply select pick up at checkout and you'll receive an email when your order is ready!
We offer flat rate shipping across canada ($15). We also offer free shipping in B.C. & A.B. on orders $80 before taxes. Use code FREESHIP at checkout. It can't be combined with any other offers.
Almost daily during weekdays with Canada Post.
No problem! Simply send us an email with your order number so we can help make arrangements.
Returns and exchanges
Our inventory is the same as it is in-store as it is online.
Unfortunately being such a small shop this is not something we can offer.
Depending on the approval process of our design, we average 4-7 business days.
We do sell some of our mugs in-store however we have a much larger selection online. If there is one you are wanting we recommend placing your order online for store pick up as most of them are made to order in house. This allows us some time to make your mug for you so it's ready!
Loyalty Hearts Rewards Program
We are unable to backdate transactions. Please make sure your email address is provided during all in-store and online purchases to avoid disappointment.
The earn tab will be updated occasionally with new incentives and changes to the program. This is in efforts to keep ensure our customers are checking the program regularly to maximize on their collection.
Discounts can not be combined with other offers such as discounted products or other sales we may host online or in-store. They are to be used on regular priced items.